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Leading with Gratitude: Eight Leadership Practices for Extraordinary Business Results (U)

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SKU:154074 ,UPC: ,Condition: ,Weight: ,Width: ,Height: ,Depth: ,Shipping:

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SKU:
154074
UPC:
9780062965783
MPN:
0062965786
Condition:
Used
Weight:
15.27 Ounces
Shipping:
Calculated at Checkout

Specifications

Author Last Name, Author First Name, Pages, Binding, Edition, ISBN 10, ISBN 13, Condition, Publisher, Date Published,

Specifications

Author Last Name:
Gostick
Author First Name:
Adrian
Pages:
288
Binding:
Hardcover
Edition:
1
ISBN 10:
0062965786
ISBN 13:
9780062965783
Condition:
Used
Publisher:
Harper Business
Date Published:
3/3/2020
Genre:
Business

Description

The influential New York Times bestselling authors--the "apostles of appreciation" Chester Elton and Adrian Gostick--provide managers and executives with easy ways to add more gratitude to the everyday work environment to help bolster moral, efficiency, and profitablity. Workers want and need to know their work is appreciated. Showing gratitude to employees is the easiest, fastest, most inexpensive way to boost performance. New research shows that gratitude boosts employee engagement, reduces turnover, and leads team members to express more gratitude to one another--strengthening team bonds. Studies have also shown that gratitude is beneficial for those expressing it and is one of the most powerful variables in predicting a person's overall well-being--above money, health, and optimism. The Walt Disney Company knows this firsthand. When the leadership of the Disneyland theme park gave thousands of managers training in expressing gratitude to their employees, the park saw a double-digit percent increase in revenue. Despite these benefits, few executives effectively utilize this simple tool. In fact, new research reveals "people are less likely to express gratitude at work than anyplace else." What accounts for the staggering chasm between awareness of gratitude's benefits and the failure of so many leaders to do it--or do it well? Adrian Gostick and Chester Elton call this the gratitude gap. In this invaluable guide, they identify the widespread and pernicious myths about managing others that cause leaders to withhold thanks. Gostick and Elton also introduce eight simple ways managers can show employees they are valued. They supplement their insights and advice with stories of how many of today's most successful leaders--such as Alan Mulally of Ford and Hubert Joly of Best Buy--successfully incorporated gratitude into their leadership styles. Showing gratitude isn't just about being nice, it's about being smart--really smart--and it's a skill that everyone can easily learn.